Shippment:

Orders are shipped within 3 business day at the latest.

We charge shipping fees in return and exchange processes

Orders that are until 11:00 am on Saturday ships the same day 

Orders after 11 am on Saturday and on public holidays are shipped on the first business day following.

Orders that require personalized are shipped within 4 business days.

We do inside Turkiye shipments with Aras Cargo as free

We send your overseas orders via DHL cargo with buyer's payment.

Returns-Refund:

Returns are not accepted for our personalized products.

Replacement option is available for damaged or failed products

Returns are not accepted for used, stitched or torn pads.

Returns are accepted within 7 working days at most.

In return-exchange processes, the shipping fee belongs to PraticMed.

No refund.